The free evaluation will start when we receive your device. You can expect a call to talk about what we found and what your options are by the next business day.
Ready to start the data recovery process? Call us directly for the fastest response to open a ticket.
Or fill out the form below and customer service will send you a prepaid shipping label. †
Our evaluation is always free.
- In the event that we cannot recover your data, we will charge your credit card on file to recover inbound shipping costs.
- If you decide not to proceed with data recovery after we complete the evaluation and estimate, we will charge your credit card on file to recover inbound shipping costs.
- If you choose to have the device returned to you, we will charge your credit card on file for outbound shipping.
Please don’t hesitate to call us if you have any questions.
† Note: Shipping charges depend on the size and weight of the package you send us. We only need the device that holds the data unless it is a RAID server. Customer Service will advise you about how to protect and pack your device for shipping.
You can always send the device directly with your own label. Just be sure to include information such as your name, address, phone number, and what you think the problem is. Use a delivery service that tracks the package to make sure it gets to us.